You can be assured that anything you discuss with any member of the surgery staff, whether Doctor, Nurse or receptionist, will remain confidential. Even if you are under 16, nothing will be said to anyone, including parents, other family members, care workers or teachers, without your permission. The only reason we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.

If you have any worries or queries about confidentiality, please ask a member of staff.

If you would like to discuss matters of a confidential nature with our receptionists we have an area available for this.

The practice will ensure that an interpreter or other form of translation service is available for all patients who need these services.  Please enquire at reception prior to your appointment so this service can be arranged. 

NHS England require that the net earning of Doctors in the Practice is published and the required disclosure is shown below.  However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time Doctors spend working in the Practice, and should not be used to form any judgement about GP earnings,  nor to make any comparison with any other Practice.

All GP Practices are required to declare the mean (average) earnings for GPs working to deliver NHS services to Patients at each Practice. The average pay for GPs working at Dr Baghdjian & Dr Jacobs in the last financial year was £71,010.84 before tax and National Insurance. This is for 2 full time GPs and 1 Locum GP who worked at the Practice for more than 6 Months.

We utilise an electronic system for transferring patient records to and from other GP surgeries called GP2GP.

GP2GP enables patients’ electronic health records to be transferred directly and securely between GP practices. It improves patient care as GP’s will usually have full and detailed medical records available to them for a new patient’s first consultation.

The practice is registered with the CQC. Click here to see our registration details.

We also have a Statement of Purpose which is available on request from the Practice Manager.

Dr Marcus Jacobs is the practice lead for all CQC outcomes and all of the five CQC areas (safe, effective, caring, responsive & well-led care).  His deputy is Jacci Rowley the Practice Manager.

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.  The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnosis is collected about you whenever you use health and care services.  It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of Doctors and Nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used.  If you do not want your confidential patient information to be used for research and planning, you can choose to opt-out securely online.  You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt-out will not affect how information is used to support your care and treatment.  You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make / change your opt-out choice visit www.nhs.uk/your-nhs-data-matters