Patient Participation Group

What is a Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people, who are patients of our surgery, and want to help it work as well as it can for patients, Doctors and staff. 

Why should I join?

You have been to the surgery as a patient and your experiences matter. We would like to know how we can improve our service and how you perceive our surgery and staff. 

You will also gain a better understanding of the NHS and gather feedback from other patients. 

We encourage everyone to join: young people, senior citizens, working, retired, people living with long-term conditions, people from different ethnic groups. 

How often does the PPG meet?

The group will be asked to complete a survey from time to time on the services the Practice offers such as opening times or the quality of care / service you have received. Our surveys will be concise so should not take up too much of your time. 

We plan to meet three times a year. If you can’t make the meetings then don’t worry – you can still be part of our virtual group. 

You can get involved as much or as little as you like. 

What is a virtual group?

A virtual group is a group of patients who would like to be part of the PPG but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters and minutes of the PPG meetings will be shared electronically. It means that if you can’t make in person meetings you can still be kept informed, give your views and participate. 

Will my views be heard?

Your views are important and will be listened to. If may not be possible to act on every suggestion but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patient’s views will be discussed and, where appropriate, we will work together on solutions. 

If you would like to take part please complete the online form. All information you supply us with will be used lawfully, in accordance with the Data Protection Act 1998.